At RentMobilityNow (operated by Wheelchair88 Pte Ltd), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or rent our mobility equipment.
1. Information We Collect
Personal Identification Information: Name, phone number, email address, mailing address, date of birth, and identification documents (e.g., NRIC, passport) needed for rental registration and verification.
Payment Information: Credit card or bank details used for rental payments, securely processed by third-party payment gateways.
Rental Details: Product rented, rental period, delivery and pickup addresses, and communication records.
Website Usage Data: IP address, browser type, pages visited, cookies, and interaction data collected automatically when you use our website.
2. How We Use Your Information
To process and manage your rental requests and bookings.
To communicate important updates about your rental or our services.
To process payments and refunds securely.
To improve our website, services, and customer experience.
To comply with legal and regulatory requirements.
To send marketing communications, but only with your consent.
3. Data Sharing and Disclosure
We do not sell or rent your personal data to third parties.
We may share your data with trusted service providers (e.g., payment processors, delivery partners) strictly for business purposes and under confidentiality agreements.
We may disclose your data if required by law or to protect our legal rights.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance functionality, analyze traffic, and personalize content.
You can manage or disable cookies via your browser settings, but this may affect site performance.
5. Data Security
We implement industry-standard security measures including encryption, firewalls, and secure servers to protect your personal information.
Access to your data is limited to authorized personnel only.
6. Data Retention
We retain your personal data only as long as necessary to fulfill rental obligations and comply with legal requirements.
After that, data will be securely deleted or anonymized.
7. Your Rights
You have the right to access, correct, or request deletion of your personal data.
You may withdraw consent to marketing communications at any time.
To exercise your rights, please contact us at inquiry@wheelchair88.com.
8. Children’s Privacy
Our services are not directed to children under 18 years. We do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about your privacy, please contact us at:
Email. : inquiry@wheelchair88.com
Phone. : [+65-81020099]
Address: [#07-52, CT Hub2, Singapore 338729]
