For any return or refund inquiries, please contact us promptly via WhatsApp or email at inquiry@wheelchair88.com. Upon submitting a refund request, we will notify you of the approval or rejection via email or WhatsApp.
Refund Eligibility
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You must return the rental unit in good working condition.
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All outstanding rental charges must be settled before a refund is issued.
Refund Process
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Approved refunds will be processed within 7 business days.
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Refunds will be credited automatically to your original payment method, such as credit card or bank account.
Late Returns
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Additional fees will apply for late returns, calculated according to our rental rates.
Damages and Loss
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Costs for repairs or replacement of damaged or lost equipment will be charged to the renter.
Non-Refundable Fees
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Delivery fees and service charges may not be refundable.
If You Don’t Receive Your Refund
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Check your bank account or payment method first (e.g., PayNow, bank transfer).
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For credit card payments, allow additional time for the refund to appear on your statement.
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If you still have not received your refund after 7 business days, please contact us at inquiry@wheelchair88.com for assistance.
