Rental Policy - Rent Mobility Now

Rental Policy

Rental Policy

Booking and Reservation:

Wheelchairs and mobility scooters can be reserved online or by contacting us directly. Confirmation is subject to availability.
Reservations require full payment at the time of booking.

Rental Period:

Rentals are charged per day, beginning from the agreed collection or delivery time.
Extensions must be requested at least 24 hours before the original return date, subject to availability.

Delivery and Collection:

Customers can pick up equipment directly from our showroom.
Delivery and collection services are available within Singapore for an additional fee.
Customers must ensure someone is available to receive or return the equipment at the agreed time.

Cancellation and Refunds:

Cancellations made at least 48 hours before the rental period will receive a full refund.
Cancellations within 48 hours are subject to a cancellation fee equivalent to one day’s rental charge.
No refunds for early returns.

Responsibility and Care:

Customers must maintain the equipment in good condition and use it responsibly.
Damage beyond normal wear and tear will be charged to the customer.
Lost or stolen equipment will result in the full replacement cost being charged.

Safety and Liability:

Users are advised to inspect the equipment upon receipt and immediately report any issues.
The company is not responsible for injuries or accidents incurred while using the equipment.

Return Conditions:

Equipment must be returned clean and in the same condition as received.
Additional cleaning fees apply for returns requiring extensive cleaning.

By renting equipment, you agree to the terms outlined in this policy.